Frequent Asked Questions

While we are frequently at the site, we are also delivering trailers, equipment and accessories. Therefore, we work with you via phone to understand your needs. We then meet on site when you are ready to see your trailer or machine in person. Our store hours are posted on the Contact Us page of the site. We are eager to speak with you!Please note: Not all of our trailers and equipment are on site.

We are located at 4240 Augusta Hwy, Suite C, Gilbert SC, 29054

You can contact us via phone at 1- 833-979-3556.

Yes. You can contact us via phone on 1- 833-979-3556. Your call will be forwarded to someone who can help you during business hours.

A trailer or heavy equipment machine is an important purchase. Accordingly, we focus on talking with you as much as you need to feel comfortable with the purchase, since trailers and machines are non-returnable and non-exchangeable.If you later wish to upgrade or change colors, a trade-in credit may be applied to your future purchase. Please note that you may always add accessories at any time. If you want accessories at time of delivery, just be sure to let us know so we can bring it on the day of pickup/delivery🫠.

Trailers and machines are non-returnable and non-exchangeable. However, some accessories (those that are not machine attachments) are returnable. These items may be returned within 30 days with receipt and must be in re-sellable condition, as determined by HaulWello.If you later wish to upgrade or change colors, a trade-in credit may be applied to your future purchase. Please note that you may always add accessories at any time. If you want accessories at time of delivery, just be sure to let us know so we can bring it on the day of pickup/delivery🫠.

a. For custom orders, your details will be collected: Exact dimensions/sizing, material or fabric preferences, color choices, specific hardware or finishes, and any custom text or logos. b. Depending on your item and quantity, custom orders can take up to 3-5 business days. Some items order may take longer.

Yes.

Yes.

Yes.

We accept MasterCard, VISA, Discover, American Express, Apple Pay, and Google Pay. We also offer Buy Now, Pay Later services through Klarna.

Our online prices are the same as in-store. We do not match competitor’s prices.

Yes.

Strictly service animals or pet-friendly animals are allowed.

Yes.